Frequently Asked Questions

General Rules at Night Terrors

  1. Children 10 and under must be accompanied by an adult.
  2. High heels are not recommended. Bare feet are not allowed.
  3. No items deemed dangerous by Wiard’s staff will be allowed on the property.
  4. Pets are not allowed on the grounds.
  5. No photography or video recording is allowed when experiencing our attractions.
  6. We are not able to look for any lost cell phones, pagers, keys, etc. during operational hours. Lost items can be retrieved the next open day (please see www.wiards.com for our Country Store schedule).
  7. Due to our high intensity scares, we STRONGLY DISCOURAGE pregnant women, people with heart conditions, and people with asthma (we use fog machines) from entering Night Terrors.

General FAQs

Where are you located? 

Wiard’s Orchard – 5565 Merritt Rd, Ypsilanti, MI 48197.

When do you open? 

The 2019 season starts September 21. The 3 haunted houses will be open that night. All events will be open September 27th and 28th. Then, we will be open Fri., Sat, and Sun nights through October. We will also be open on Halloween, Nov. 1st and 2nd.

Do we have to pay to park?

No! On-site parking at Night Terrors is always free.

Is it scary?

Yes. Night Terrors is designed to scare adults and has horrified thousands of customers.

Can I leave if I get too scared?

Yes. There are several exits throughout the haunts. You may not re-enter and there are no refunds.

Do I have to sign a waiver?

No, that would be very time consuming. By entering Night Terrors at Wiard’s Orchards you agree to the terms and conditions that are displayed throughout our venues.

How long does it take to get through the haunted attractions?

That depends on many factors – mostly on how scared you are and how fast you can run. First, you have to buy your ticket. Then, you go to the line for your event on your ticket. (You may have more than one event to visit.) You can go at your own pace. You may encounter monsters wandering the grounds while you are here. Just keep in mind the time for the last hayride the night you are there. Friday and Saturday, you need to be in line for the Hayride by 10:30 pm, and 10:00 pm on Sunday. 

Do you have on-site security?

Yes. We have in-house security and hire private contractors. The safety of our customers and staff is one of our primary concerns at Night Terrors.

Can we take flash photos while we are in the haunted house?

NO! We do not allow photography/video recording while in the events. Go Pros and similar cameras are not permitted, either. You may take photos while on the grounds outside. There are photo opportunities and outside entertainment which can be photographed with no concerns.

Can I bring my dog?

No, for the safety of them and other customers. Thank you for checking.

Can customers be denied access to the haunted attractions?

Yes. We will not allow foul language, obscene behavior, weapons, alcohol, drugs, etc… We reserve the right to refuse admittance to anyone we deem not appropriate for entry. Please use your head and keep in mind we do not give refunds.

Can I wear a costume?

Yes, you can wear costumes to the haunted houses! However, you may not wear a mask or carry any props.

Can I bring my bag into the haunts?

We do not have a coat check or a place to hold belongings. Small purses and/or bags are allowed. Other bags should be left at home.

Can we go through the attractions multiple times?

No. However, you can purchase another ticket if you would like to go through again.

Is there a bathroom at Night Terrors?

Yes! We have bathroom facilities on site and open to all guests.

Can I go through the haunted attractions if I’m pregnant?

Our haunts are not recommended for guests who are pregnant, have heart conditions or are in general poor health.

Do you have a waiting area?

Yes, we have bon fires out by The Hayride of the Lost. We also have Scarey-Oke karaoke open to all guests. Just keep in mind these are outside areas.

Can I bring _________?

If you have to ask, it’s best that you leave it in the car or, better yet, at home. We are dedicated to providing a safe, fun event for every visitor. Therefore, weapons of any kind, pepper spray, pocketknives, laser pointers, flashlights, alcoholic beverages, and any other potentially dangerous objects are not permitted.

Is Night Terrors handicap accessible?

We have some events that are wheelchair accessible, including The Ultimate Haunted Barn and The Asylum. If there are guests or other people who can lift the person onto The Hayride of the Lost, they can ride that, too. However, we do not have staff to help do this.

Tickets & Admission

How much does it cost to go through the haunted houses?

Visit our Tickets page for pricing and more information.

Where can I buy tickets to Night Terrors?

You can buy tickets on site at the Ticket Coop or through our website.

Is Night Terrors open when it’s raining?

We have 3 haunts that are inside, which can stay open while it’s raining. Just to be sure, please call 734-482-7744 to confirm that were are open in the event of bad weather. The outside events might have to be closed for the safety of our staff and customers. Keep in mind the queue lines are outside, so always dress for the weather.

Do you give out refunds?

No, we do not give refunds. You can try and use your ticket another night or give it to someone you know.

Do you accept credit cards?

Yes, we accept Visa and MasterCard, though you’ll need to have your ID if you plan on paying with a credit card. We also have an ATM in the store.

How long is the wait in line?

We try to keep wait times down, but it varies based on the number of guests we have that evening. You could buy tickets online to avoid the ticket line to save some time. We also have a Fast Pass that can be added to any ticket to make your wait time shorter.

What’s the benefit to buying my ticket online?

You’ll save time. One of the longest lines at Night Terrors can be the ticket line. Online purchases allow you to skip the ticket line and go right to the queue line for your event.

Should I print my ticket out?

We recommend that you do, especially if you’re coming with a larger group all purchased under one order or your group will be splitting up.

Can we book a private party?

Yes. You can call the office and get that information. 734-482-7744

Do you have discounted tickets for kids?

No. All Night Terrors tickets are a per-person price.

Are there discounts for groups?

Only on Friday and Saturday nights. Call the office for more information. 734-482-7744.

How old do you have to be to visit the haunted attractions?

We do not have an age requirement. However, we don’t recommend Night Terrors for kids 12 and under. The events may be too intense for younger children. Some kids love scary movies and haunted houses, and you know your kid better than we do. Keep in mind we do not give refunds if you cannot complete your events in your ticket. 

What time do you close?

The last ticket for each night will be sold at 11:00 pm. We will stay open until every guest has had the opportunity to go through the haunted attractions.

Do you have a Fast Pass option for tickets?

Yes! You can add a Fast Pass option to any ticket for an additional $15.

Can I Win Tickets?

Yes, check us out on Facebook and Instagram.

I want to come a different day but I already bought my tickets. Can I use them on a different night?

We do not do refunds. However, your ticket can be good for another night. We have Friday, Saturday and Sunday tickets. A Friday ticket can be redeemed on another Friday or Sunday. A Saturday ticket can be redeemed on any other night we are open. A Sunday ticket can only be redeemed on another Sunday.

Our Haunted Attractions

Will the monsters touch me?

Our monsters are instructed not to touch you, but they get REALLY close!

Can we touch the actors?

No. Please, be respectful and do not touch them. You might be asked to leave if you do. Keep in mind you won’t get a refund.

Do you have strobe lights?

Yes, we use many strobe lights and fog machines throughout our haunts. Those with photosensitivity or asthma should be cautious when visiting any haunted attraction.

Are this year’s haunted attractions the same as last year?

No. We are always upgrading and making changes to our haunts. New sets, animatronics, and new technology are added every year. We invite you to come check them out and see this year’s new scares.

What’s the difference between your events and which one is the best?

Really? That’s like asking a parent to pick which kid they like more. Each event has its own stories. You can read them on the “Our Attractions” page. Now, as to the best one, simply pick the one that deals with whatever scares you most.

Food, Drinks, and Smoking

Do you sell food or beverages at Night Terrors?

Kind of. The Country Store is open while Night Terrors is open. We have cider, coffee, hot cider, cider slushies, donuts, apple fritters, caramel apples, apple dumplings, fudge and other fall goodies.

Do you serve alcoholic beverages?

No, they are not allowed on the Night Terrors grounds. Please don’t bring any alcohol on the premises.

Can I smoke or vape on the grounds at Night Terrors?

There is no smoking or vaping in the haunted attractions or in the lines for tickets, attractions, or other areas.

The Granddaddy of Gore Since 1984